- +254 747 495517
- operations@mariclaim.com
- Djibouti City | Mombasa | Nairobi City | Lagos
We didn’t start in a glass tower in London or Geneva. Mariclaim was forged on the quaysides of Djibouti, the anchorages of Maputo, and the terminals of Beira. We are the answer to a specific market failure: The lack of truly independent technical representation in high-risk zones.
A decade ago, the maritime landscape in East Africa and the Red Sea was characterized by opacity. Shipowners calling at Djibouti or Maputo faced a recurring dilemma: accept the terminal’s figures and swallow the shortage, or appoint a local surveyor who might be commercially compromised.
There was a vacuum. P&I Clubs and Charterers needed more than just a “stamp-and-sign” surveyor. They needed a technical advocate. Someone who understood that a 0.5% variance in a bunker stem wasn’t just a number—it was a $5,000 loss per transaction. Someone who knew that a “clean” Mate’s Receipt for rusty steel was a future claim waiting to happen.
Mariclaim Global was established to fill this vacuum. We built our foundation on a simple, non-negotiable premise: Total Commercial Independence. We do not sell fuel. We do not operate terminals. We do not act as agents. We serve only one master: The Truth of the measurement.
To provide the global maritime industry with irrefutable technical evidence. We aim to eliminate ambiguity in marine transactions by applying rigorous scientific methodology to quantity surveying and casualty investigation, ensuring our clients pay only for what they receive and are liable only for what they caused.
To be the definitive Guardian of Value in the supply chain across Africa and Asia. We envision a future where digital integration, real-time reporting, and unshakeable integrity make Mariclaim the automatic first choice for P&I Clubs and Charterers navigating complex markets.
In a crowded market of generalists, Mariclaim thrives by being specialists. We don’t just “attend” the vessel; we intervene. Here is the operational DNA that separates us from the rest.
We have zero operational ties to terminals, barge operators, or local agents. This freedom allows our surveyors to challenge discrepancies aggressively without fear of political backlash or conflict of interest. When we sign a report, it represents the raw truth.
We don’t guess; we calculate. Whether it’s applying the second trim correction in a Draft Survey or calculating the VCF to four decimal places in 45°C heat, our surveyors are trained in the physics of measurement. We are ISO 17020 compliant and follow ASTM/API standards religiously.
Our motto is “We Remain On Board.” We do not leave the vessel until the discrepancy is resolved or the Letter of Protest is signed. We are known for our stamina during 48-hour continuous discharge operations, ensuring that tally oversight never blinks.
Mariclaim’s growth strategy is deliberate. We do not aim to be everywhere; we aim to be exactly where our clients are most vulnerable. We target “Choke Points” and “Emerging Hubs” where infrastructure challenges often lead to quantity disputes.
The Red Sea Hub (Djibouti): As the gateway to the Horn of Africa and a critical refueling point for East-West trade, our presence here secures the energy supply chain against the extreme environmental factors that distort fuel measurement.
The Mozambique Channel (Maputo/Beira/Nacala): With the rise of LNG and coal exports, this region has become a logistics powerhouse. Our multi-port presence ensures consistent service standards across the entire channel, protecting transit cargo to Zimbabwe and Malawi.
Asian Expansion: Leveraging our success in Africa, we are extending our independent verification network into key Asian bunkering hubs, bringing our signature “forensic auditing” approach to new markets.
Djibouti
Strategic Base
Mozambique
Strategic Base
Ethiopia
Transit Cargo
Asia Hubs
Expansion Phase
Trust is earned through transparency. We operate under a strict Code of Ethics that exceeds local regulatory requirements.
Accredited Inspection Body. Our procedures are audited annually for consistency and competence.
Zero-tolerance policy. All staff undergo annual Anti-Bribery & Corruption (ABC) training.
Comprehensive PPE and enclosed space entry protocols. We stop work if it’s not safe.
Secure handling of client data, Bills of Lading, and commercial invoices.
Mariclaim is led by Master Mariners and Chief Engineers with decades of sea-going experience. We understand the ship because we have served on the ship.
Overseeing all survey standards and dispute resolutions. Ensuring that every report leaving our office meets the “Court-Ready” standard.
Our boots on the ground. Class 1 Engineers and Master Mariners who personally attend critical operations and mentor junior staff.
Bridging the gap between the deck and the desk. Specialists in subrogation, time-bar management, and claims adjustment.
“In Djibouti, you need eyes you can trust. Mariclaim’s surveyor refused to sign the BDN until the density was corrected. That single intervention saved us $12,000. They are the only team we use in the Red Sea.”
“Their draft survey in Beira was executed with military precision. Despite the swell and difficult conditions, their report was comprehensive and helped us successfully defend a shortage claim from the receiver.”
We are not resting on our laurels. Mariclaim is pioneering the digitalization of marine surveying in Africa with the rollout of Electronic Bunker Delivery Notes (e-BDN) verification. But technology is nothing without expertise. We are aggressively upskilling our surveyor workforce through mandatory Continuous Professional Development (CPD) and upgrading our recruitment standards to ensure that every surveyor who boards your vessel is a technical authority in their field.
Don’t leave your commercial interests to chance. Appoint Mariclaim Global and secure the independent evidence you need to operate profitably.
Our team is currently deployed in the following key maritime hubs.
Precision. Integrity. Tenacity.
The gold standard in marine surveying; We conduct surveys with the same care and attention you would apply personally, enhanced by our specialized expertise
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