- +254 747 495517
- operations@mariclaim.com
- Djibouti City | Mombasa | Nairobi City | Lagos
From the first notification of loss to the final settlement check. We provide the forensic surveys, loss mitigation strategies, and recovery evidence required by P&I Clubs, Cargo Underwriters, and Admiralty Lawyers.
The cornerstone of any claim is the initial survey. We attend immediately to establish the Nature, Cause, and Extent of damage. Our reports are factual, objective, and designed to withstand legal scrutiny.
Determining if damage is fresh water (rain/sweat – Carrier liability?) or salt water (seaworthiness issue?). We use Silver Nitrate testing to perform immediate field verification.
Investigating rough handling during stevedoring or shifting of cargo during voyage. We document the Stowage and Lashing arrangements to determine if the damage was due to heavy weather or poor stowage.
Temperature abuse claims require specialized analysis. We download the Data Logger to correlate temperature fluctuations with machinery malfunctions or power outages.
For bulk grains and liquid cargoes. We identify foreign materials, insect infestation, or cross-contamination from previous cargoes to determine liability.
Investigating short landings and seal tampering. We analyze container door mechanisms for sophisticated bypass techniques and verify seal integrity against the manifest to prove liability.
Managing incidents involving hazardous materials. We attend to leaking ISO tanks, drum spills, or chemical reactions caused by undeclared cargo or improper segregation.
The best claim is the one that never happens. We work with Shippers and Carriers to implement rigorous pre-shipment controls, ensuring cargo is loaded safely and correctly documented.
Inspecting cargo before loading to document existing damage (rust, torn bags). We protect the Carrier by ensuring the Mate’s Receipts and Bills of Lading are accuratelyclaused.
Continuous attendance during loading to monitor stowage, dunnaging, and lashing. We intervene if stevedores use unsafe handling methods that could damage the cargo or vessel.
Advising shippers on appropriate packaging for maritime transport. We verify that project cargo is lashed according to the Cargo Securing Manual (CSM) to withstand sea forces.
Once damage has occurred, the priority shifts to mitigation. Under the “Sue and Labour” clause, the insured has a duty to minimize loss. We assist by organizing salvage sales and segregating sound cargo from damaged goods.
Physically separating damaged cargo to prevent cross-contamination and ensure sound cargo is accepted by receivers.
Assessing if cargo (e.g., steel with surface rust) can be reconditioned rather than declared a total loss.
Organizing competitive tenders to sell damaged goods in secondary markets, recovering residual value for underwriters.
Typical reduction in final claim value through aggressive mitigation strategies.
We bridge the gap between technical reality and financial liability. Our output is not just a report; it is a legal instrument for subrogation.
For Insurers seeking recovery. We gather the “Golden Thread” of evidence—identifying the liable party (Terminal, Carrier, Trucker) and proving negligence to facilitate recovery actions.
In GA events, accurate valuation is critical. We assist Average Adjusters by valuing sacrifices (jettisoned cargo, water damage) and Contributory Values to ensure equitable settlement.
When disputes go to arbitration or court. Our senior surveyors provide independent technical testimony, defending their findings and quantum calculations under cross-examination.
Time is the enemy of evidence. Contact our Claims Desk 24/7 to mobilize a surveyor to the site of loss immediately.
Our team is currently deployed in the following key maritime hubs.
Precision. Integrity. Tenacity.
The gold standard in marine surveying; We conduct surveys with the same care and attention you would apply personally, enhanced by our specialized expertise
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